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Professional Development
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Customer Service Excellence in Insurance
The content of the Customer Service Excellence in Insurance course makes your road to...
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Executive Certificate in Insurance Marketing
This course on Insurance Marketing makes your road to learning about this aspect of i...
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Agency Operations and Sales Management
This course focuses on insurance agency formation and the environment in which produc...
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Customer Service for Insurers
Learn to see service from the customers’ view. Here is a definitive study of qu...
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Ethical Guidelines for Insurance Professionals
Ethical behavior is crucial to preserving not only the trust on which insurance trans...
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Customer Service for Insurance Professionals
Gain an understanding of continuous improvement principles and develop the customer f...
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Financial Institution Fraud
Financial institutions have always been a target for criminals. But in this age of te...
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Insurance Law and Practice
The insurance industry infiltrates nearly every aspect of our personal lives and, for...