Insurance Courses

Financial Institution Fraud

Financial institutions have always been a target for criminals. But in this age of technological advancements and increases in organized criminal activity, financial institutions are finding it difficult to stay ahead of the fraudsters. Add to this the significant regulations related to the industry and it becomes clear that personnel…
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Executive Certificate in Risk Management and Insurance

This course provides an introduction to insurance principles, underwriting, claims, and risk management. It is ideal for professionals who are new to the insurance business or who work in nontechnical positions in the industry e.g. agents and producers and would like to learn more about the insurance mechanism. It is…
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Motor Claims Fundamentals

This course enables you to understand and apply principles relating to the investigation and the loss adjustment process for auto claims. Topics include an overview of the various types of claims that are covered under an auto policy, claims handling activities, how to analyze liability in auto claims, the investigation…
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Underwriting Practices

Underwriting is the process of selecting certain types of risks and rejecting others so the insurance company will have a book of business that will create a profit for the company. Underwriting also involves pricing risks and determining policy terms and conditions. But who decides which risks are acceptable to…
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Reinsurance for Insurance Practitioners

Reinsurance plays a key role in the world of insurance. As you continue your study, you will see how reinsurance helps insurance companies accomplish their goals and deliver the protection insureds need to achieve and maintain financial stability. It is important, therefore, for every insurance professional, regardless of his or…
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Risk Management for Insurers

This course provides an introduction to risk management, and then it takes you step-by-step through the risk management process. This process can be applied to both personal and business risks. It presents a variety of options for treating risk situations, with a special emphasis on the need to offer clients…
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Claim Evaluation and Settlement

The claim handling process involves three primary elements: investigation, evaluation, and settlement (disposition). After investigating a claim and determining that it is covered, either in full or in part, a claim handler will set an appropriate reserve, evaluate the loss to decide how much should be paid on the claim, and settle the claim.…
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Claim Investigation

The claim handling process involves three primary elements: investigation, evaluation, and settlement (disposition). This course focuses on investigation: gathering pertinent details about the claim to determine whether the loss is covered.
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Customer Service for Insurers

Every insurance professional who has contact with clients faces the challenge of communicating so clients feel they have received the best service possible. Customer Service for Insurers course will help develop the skills to communicate effectively in every customer interaction. All insurance personnel who work directly with clients can benefit from this course,…
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Liability Insurance Practices

Liability Insurance Practices is a continuing education course that provides a broad understanding of the main issues involved in liability claims. It examines the claim representative’s role in determining coverage and legal liability for third-party claims, including those affected by homeowners policies and commercial general liability (CGL) coverage. Claim investigation,…
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Selling Disability Income Insurance

Traditionally, disability income insurance has been the most overlooked insurance need. Statistics show that the possibility of disability is more likely than death at any age before 65. In addition, the costs associated with disability are often greater than the costs associated with death. However, no statistics can tell us…
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Life Concepts

This course provides a comprehensive look at the life insurance industry. The first section of the course focuses on general information about insurance, including insurance, underwriting, and group insurance. The second section explains life insurance, including selling life insurance, policy issuance and delivery, types of insurance policies, policy provisions, policy…
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Health Insurance Concepts

This course provides a comprehensive look at the health insurance industry. Health insurance products are the subject of this course. Topics include: types of policies, disability income and medical expense insurance, dental insurance. Learn about the industry, marketing, applications, underwriting, group policies, common, required and optional policy provisions, dental insurance…
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Motor Claims Investigation

This is a course in motor claims investigation, one of the most important aspects of property and liability claims adjusting. Simply put, it is the adjuster’s or claim representative’s job to investigate and gather the facts surrounding an accident or loss. Claims adjusters cannot make facts, but they can unearth…
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Motor Claims Practices

This course enables you to understand and apply principles relating to the investigation and the loss adjustment process for auto claims. Topics include an overview of the various types of claims that are covered under an auto policy, how to analyze liability in auto claims, the investigation and valuation of…
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Foundation Course in Risk Management and Insurance

This course provides an introduction to insurance principles, underwriting, claims, and risk management. It is ideal for professionals who are new to the insurance business or who work in nontechnical positions in the industry and would like to learn more about the insurance mechanism. Through the course, learners will gain…
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