Executive Certificate in Insurance Claims Management
Course Overview
The content of the Executive Certificate in Insurance Claims Management course makes your road to learning about this aspect of insurance more effective, easier and more enjoyable than ever. Its streamlined approach strikes a careful balance between depth of coverage and ease of learning. Its world-class learning design - with insightful examples, thought primers, learning activities, case studies, review questions, and tutorial questions - ensures that you will come to class well prepared and leave with a richer understanding of the subject theory and practices.
In your professional journey with the Executive Certificate in Insurance Claims Management course, you will develop knowledge and understanding about the development of claims philosophies, the implementation of claims systems, the management of the claims function, the management of claims service, and the application of claims practice in transacting insurance business on an industry-wide basis.
Learning Objectives
By the end of this course, you should be able to:
- Understand the claim processes, concepts, and procedures;
- State the key issues relating to claims in specific types of policies
- Explain the importance of IT and quality management and their impact on claim management;
- Explain the functions of outsourcing companies and intermediaries in the claim process;
- Understand the rationale for claims estimating and reserving; and
- Discuss fraudulent claims, disputes and litigation in the claims process.
