Manage Complex Risk Portfolio for a Broking Client

Course Overview

This course describes the skills and knowledge required to manage clients with a complex insurance portfolio by identifying and assessing risks and negotiating insurance changes and renewals. It also involves identifying additional exposures and advising on changes to the insurance program.

This applies to brokers who synthesise industry information and monitor clients’ product needs.

Learning Objectives

By the end of this course, you should be able to:

  • Identify significant risk changes impacting client portfolio
  • Advise client on changes to insurance program
  • Negotiate complex changes and renewals with insurers
  • Obtain client instructions and arrange changes to insurance program.
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Module 1: Course Overview

Learning Outcomes

Module 2: Identify changes

Client service plan

Understanding business changes

Monitoring business changes

Collect information about business changes

Data Protection Act 2019

Asking effective questions

Risk Assessment

Case Study: Identifying Stitchmania's external environmental risk

End of Module 2

Module 3: Analyse and evaluate your client exposures

Prioritising clients' insurance needs

Risk Evaluation

Risk management strategies

Risk management in practice

End of Module 3

Module 4: Negotiate amendments with insurers

Identifying a suitable market

Preparing a submission

Negotiating with insurers

Evaluating options

End of module 4

Module 5: Obtain client instructions

Negotiating and making recommendations

Obtaining client instructions

Finalise amended insurance program

End of module 5

Price: $110

This Course includes:

   Text-based content

   4 Weeks